Location: Almaty, Kazakhstan
What you’ll be doing:
- Managing the breezy.kz online store department in a call center format with a B2C segment (planning, organization, control, motivation, team training);
- Setting plans and goals for sales department managers, daily analysis of work results and compliance with the sales process;
- Development, implementation, and further control of the execution of customer service standards, techniques, and sales scripts;
- Implementation and control of team training and development tools;
- Control of department performance indicators, reporting;
- Building effective communication between departments;
- Monitoring the website and maintaining up-to-date data on the website;
- Ensuring a high level of service and the best customer experience.
We’re a great match if you have:
- Successful experience in a leading position in the field of telephone sales and consumer electronics, 2+ years (as a telephone sales department manager or senior salesperson, team leader);
- Successful experience in personal sales as a sales manager, 1+ year;
- Experience with IP telephony;
- Experience in writing sales scripts and standards, developing intangible incentive programs for sales staff.
What you’ll love about working at Breezy:
- Join a rapidly growing international company with offices in 7 countries
- Tackle meaningful challenges, contribute your ideas, and shape company processes
- Enjoy clear opportunities for professional growth and career advancement
- Access a rich library of courses, trainings, and learning materials (video, audio, online)
- Receive your salary on time, with official employment from Day 1
- Benefit from 24 calendar days of paid annual leave
- Get exclusive employee discounts on premium tech products
Join us:
- Breezy is a meeting place for professionals who want to achieve great things.
- Do you want to solve ambitious tasks, experiment, and develop a Trade-In service that has a global impact and helps to save our planet?
- Then we look forward to receiving your resume. Join us!